Terms & Conditions

Terms & Conditions

Introduction

Welcome to Cozy Couture. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General

1. Agreement: These terms and conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to be bound by these Terms.
2. Modification: We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated Terms.

Ordering

1. Eligibility: To place an order, you must be at least 13 years old or have the consent of a parent or guardian.
2. Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
3. Payment: Payment must be made in full at the time of ordering. We accept various payment methods, as detailed on our website.
4. Pricing: All prices are listed in ZAR (South African Rands) and include applicable taxes. We strive to ensure accurate pricing but reserve the right to correct any errors.

Shipping & Delivery

1. Shipping: We offer various shipping options, as detailed on our website. Shipping costs and delivery times vary based on the selected method and destination.
2. Delivery: We aim to deliver your order within the estimated timeframe but cannot guarantee delivery dates. We are not responsible for delays caused by external factors.

Returns & Exchanges

1. Returns: If you are not satisfied with your purchase, you may return it within [Number] days of receipt for a refund or exchange. Items must be in their original condition with tags attached.
2. Exchanges: Exchanges are subject to product availability. If the desired item is unavailable, a refund will be issued.
3. Procedure: To initiate a return or exchange, please contact our customer service team at [cozycoutureza@gmail.com].

Intellectual Property

1. Ownership: All content on our website, including text, images, logos, and designs, is the property of Cozy Couture and is protected by intellectual property laws.
2. Use: You may not use, reproduce, or distribute any content from our website without our prior written permission.

Limitation of Liability

1. Disclaimer: Cozy Couture provides the website and products "as is" and without any warranties, express or implied. We do not guarantee that the website will be error-free or uninterrupted.
2. Liability: To the fullest extent permitted by law, Cozy Couture is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Cozy Couture
Email: cozycoutureza@gmail.com
Website: https://cozycoutureza.company.site/
Phone: +27 (73) 722 3947

Thank you for shopping with Cozy Couture